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Shipping

We ship both domestic and international

FAQs

How much does shipping cost?

For domestic orders (within the United States) it will be a charge of $12.00 for orders below $250. It is free for any orders above $250.
(Please do not choose Local Pick-Up as a method of shipment unless you intend to drop by the store and pick up your item.  We will not ship anything anywhere if local pick-up is chosen as method of shipment.  Local pick-up means you come and pick it up.)

When will my order ship?

All orders will be shipped within 1 to 2 business days. We ship USPS Priority.  You will be given a  tracking number once the package is in the hands of carrier. Orders are not shipped on weekends and holidays. 

How long does shipping take?

domestic: 1-5 business days, USPS Priority Mail

international: 10-14 business days

Taxes & Duties

All applicable custom fees, taxes and duties are the sole responsibility of the customer.  Custom authorities require that we state the value of your order directly on your package.   It is at the sole discretion of custom agents to release your package.  Note, in rare occasions custom agents may delay delivery of some packages.

 

Policy & Terms

By placing an order at Heaven you are responsible for original shipping charges, all applicable custom import fees and the cost of return shipping back to Heaven.This also applies to any shipments that are refused by you at delivery.